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FAQs

  • How should I pay?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

    Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

  • How should I prepare for my initial appointment?

    Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
    • Insurance information (we will make a copy of your card).
    • Print out the patient forms, fill them out, and bring them with you.
    • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
    • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allows easy access to your problem areas
  • Can I continue sessions even after I feel better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.

  • How should I prepare for my initial appointment?

    Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
    • Insurance information (we will make a copy of your card).
    • Print out the patient forms, fill them out, and bring them with you.
    • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
    • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allows easy access to your problem areas
  • How should I pay?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

    Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

  • I don’t have insurance – what do I do?

    For patients who do not have insurance, we offer a discounted fee and affordable cash plans , due at the time of service.

  • Will my sessions be covered by insurance?

    Yes, in most cases it does. Optimum Physio Therapies will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

    For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

  • How many times will I need to come in before I feel better?

    Each patient’s diagnosis is different, your therapist will develop a plan of care that is right for you.

    Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist.

  • How long will each of my sessions last?

    Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

  • I’ve heard of physical therapy but I don’t know what it is. What is it?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians.

    Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, our physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

    The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • What should I wear to my sessions?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas.

    For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • How do I find a physical therapist?

    As a patient you have the right to receive physical therapy at any place you choose. At Optimum Physio Therapies, you will receive the highest quality care with the latest and most innovative tools and techniques to get you back to normal again.

    We pride ourselves on providing a positive, encouraging environment with high-trained and educated, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • Will physical therapy benefit me?

    We are part of the medical community, working with you and your doctor, we can discuss your best option and help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or request a free screening now.

  • I want to schedule an appointment – how do I do that?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request a free screening.

  • Will physical therapy hurt me?

    Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering.  Remember we are making weak muscles strong again and regaining motion in joints that have been stiff for awhile.

    This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort so that we can use our innovative techniques and tools to knock out pain and inflammation. We want you on your way to quick pain relief and back to normal activities even during stretching and strengthening painful joints

  • Are your physical therapists trained to treat my condition?

    Physical therapists have years of indepth university level training in anatomy, physiology, kinesiology (study of joint movement that will help your specific injury), neurology, and many of the other healing sciences that is unmatched by any other medical professional.

    Our Doctors of  physical therapy have graduated from accredited physical therapy programs and are state licensed.

    Rest assured, your therapist is well trained to evaluate and treat your condition.

  • Are your physical therapists trained to treat my condition?

    Physical therapists have years of indepth university level training in anatomy, physiology, kinesiology (study of joint movement that will help your specific injury), neurology, and many of the other healing sciences that is unmatched by any other medical professional.

    Our Doctors of  physical therapy have graduated from accredited physical therapy programs and are state licensed.

    Rest assured, your therapist is well trained to evaluate and treat your condition.

  • Will physical therapy hurt me?

    Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering.  Remember we are making weak muscles strong again and regaining motion in joints that have been stiff for awhile.

    This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort so that we can use our innovative techniques and tools to knock out pain and inflammation. We want you on your way to quick pain relief and back to normal activities even during stretching and strengthening painful joints

  • I want to schedule an appointment – how do I do that?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request a free screening.

  • Will physical therapy benefit me?

    We are part of the medical community, working with you and your doctor, we can discuss your best option and help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or request a free screening now.

  • What should I wear to my sessions?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas.

    For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • How do I find a physical therapist?

    As a patient you have the right to receive physical therapy at any place you choose. At Optimum Physio Therapies, you will receive the highest quality care with the latest and most innovative tools and techniques to get you back to normal again.

    We pride ourselves on providing a positive, encouraging environment with high-trained and educated, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • How long will each of my sessions last?

    Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

  • I’ve heard of physical therapy but I don’t know what it is. What is it?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians.

    Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, our physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

    The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • How many times will I need to come in before I feel better?

    Each patient’s diagnosis is different, your therapist will develop a plan of care that is right for you.

    Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist.

  • Will my sessions be covered by insurance?

    Yes, in most cases it does. Optimum Physio Therapies will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

    For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

  • I don’t have insurance – what do I do?

    For patients who do not have insurance, we offer a discounted fee and affordable cash plans , due at the time of service.

  • Can I continue sessions even after I feel better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.